The Health Legislation Amendment (Quality and Safety) Act 2021 seeks to amend the Health Services Act 1988 to provide for the appointment of a chief quality and safety officer, to provide for quality and safety reviews of health services, and to create a new statutory duty of candour for health service providers (among other amendments).
Join Australian Centre for Healthcare Governance (ACHG)’s Jo-Anne Moorfoot and guest panellists, including Michael Gorton (Principal, Russell Kennedy, Chair, Alfred Hospital, Board Member, Ambulance Victoria, and President of the Board of Directors, Wellways Australia), Lanii Birks (A/Manager Patient Safety, Experience and Response, Safer Care Victoria), and Kelly Taylor (consumer representative, Safer Care Victoria advisory group), who unpacked the practical significance of the Act’s new duty of candour clause which will increase the requirement for health services to have robust quality and safety systems and mature open disclosure processes.
It is important that health service executives and quality and safety leads understand and embrace this clause to ensure that clinicians and consumers are appropriately supported through the process and positive outcomes are achieved for all involved. In response to the duty and its requirements, Victorian health services would need to develop a health queries plan, have an effective compliance process and establish auditing processes, as well as monitoring and reporting requirements.
In this session we explored how duty of candour will require health professionals to have open disclosure and will dramatically change oversight requirements and expectations of health services in relation to admission of fault, reporting when something goes wrong, privacy, and the consequences of noncompliance. Learn about implementing a health queries plan, having an effective compliance process and establish auditing processes, as well as monitoring and reporting requirements.
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